Refund Policy

We always strive to deliver perfect, correct, and original products.
However, if any issue occurs, return or exchange is applicable under the following conditions:

✅ Eligible for Exchange / Refund

• If the wrong product is delivered

• If the product is broken or damaged

• Product must be checked in front of the delivery rider

In such cases, immediate exchange will be arranged.
Refund will be provided if exchange is not possible.

❌ Not Eligible for Return / Exchange

• If the product is not checked in front of the rider

• Damage caused by customer misuse

• Issues reported after the product has been used

• Product returned without box or tags

Advance Payment Refund

• Refund will be processed after product inspection

• Refund will be sent via mobile banking or bank transfer